About the role

We are seeking an Administration and Marketing Assistant to join our Horningsea Park branch. This role is ideal for a recent graduate looking to kickstart their career and gain hands-on experience across marketing, administration and business operations within a national organisation.

Sitting at our reception desk, you will be the first point of contact for customers, visitors and contractors while also working closely with our Sales, Marketing and Corporate teams. This is a development-focused role that provides exposure to how both branch and corporate functions operate within CEA.

Key responsibilities

Reception & Administration

• Be the first person people see when they arrive at the branch, providing a professional and welcoming experience
• Answer and distribute incoming phone calls and manage reception enquiries
• Manage incoming and outgoing mail and deliveries
• Coordinate site visitor and contractor inductions, ensuring all compliance requirements are met
• Maintain visitor registers and site records
• Order stationery and office supplies as required
• Provide general administrative support across the branch
• Assist with timesheets, invoicing and ad-hoc administration tasks
• Support other administration roles during periods of leave

Marketing & Digital Listings Support

You will gain hands-on experience supporting the Sales and Marketing teams, including:

• Coordinating digital classified listings, ensuring approved assets are uploaded accurately with high-quality photos, technical specifications and SEO-friendly descriptions
• Auditing listings to ensure pricing, equipment status and offers are current
• Implementing “Featured” or “Premium” listing strategies for priority or aged inventory
• Tracking and reporting on lead conversion metrics across digital platforms
• Collaborating with Sales and Marketing teams to ensure enquiries are followed up within KPI timeframes
• Analysing competitor listings and market trends to suggest pricing or platform adjustments
• Ensuring leads flow accurately through the CRM
• Ensuring compliance with platform-specific rules and digital advertising standards

About you

• Recently completed a degree or qualification in marketing, communications, business or a related field
•  Eager to learn and build practical experience in a professional environment
•  Friendly, confident and professional when dealing with customers and visitors
•  Strong organisational skills with attention to detail
•  Comfortable managing multiple tasks and priorities
•  Strong written and verbal communication skills
•  Confident using Microsoft Office (Outlook, Word, Excel)
• Previous reception, administration or marketing experience is advantageous but not essential