About the Role:
CEA is seeking a motivated and technically skilled National Parts Brand Specialist to join our team located in Darra. In this dynamic role, you will be a key support contact for both our retail branch network and direct customers, providing expert advice, quotations, and order processing across our full range of OEM products.

This role plays a crucial part in driving parts sales performance through product knowledge, customer support, and proactive engagement strategies. You’ll support both the retail and wholesale sides of the business, contributing to product launches, critical spare parts planning, and promotional campaigns.

Key Responsibilities:

• Support retail branches with parts interpretation, quoting, and sales assistance

• Work directly with key account customers to recommend spare parts holdings and schedule replacements

• Use telematics data and customer insights to proactively promote maintenance parts

• Help assess and maintain optimal critical spares stock levels

• Identify sales growth opportunities through product campaigns and seasonal promotions

• Represent and uphold CEA’s RIPPA values in all interactions

• Complete relevant training on OEM and CEA systems and products

Skills & Experience Required:

• Minimum 4 years’ experience in parts interpretation and sales

• Proficient in Microsoft Office, OEM online portals, ERA, and MDS

• Excellent interpersonal, communication, and phone-based customer service skills

• Demonstrated ability to build strong relationships and rapport with customers

• Technically experienced in full OEM product range

• Able to work independently and manage time effectively